Credit Collection Letter Template

Conversations about money owed to your company by a customer should always be handled with care. If you are sending reminder letters and collection letters (or emails) to your customers, it is critical to make sure you are sending the right message. Your goal is to send a message that will result in payment without damaging your relationship with the customer. to do that, you must find the right balance between firm urgency and friendly information- and that can be tough. Below is a credit collection letter template and sample of a reminder letter to help you craft the critical communications that will preserve customer goodwill while also helping you get paid faster. Continue reading